The software must be set, either through or in the software itself. The software works by recording whatever sound goes through your computer’s sound card. Software can be used to record calls not just over the phone, but also for softphone applications on iOS or Android, Skype, Google Talk, Google Hangouts, and more. Software-Based Recording - In software-based recording, recording software is on your computer or server. Some hosted providers allow 1GB or some other amount of recording space for free, while others offer recording only as a paid subscription. Hosted Recording - In a hosted solution, the recording hardware and recording servers are all on the provider’s site. There are three main types of VoIP call recording: Moreover, some information is automatically tagged, like the phone number and the time of the call. They can also be tagged with important information. However, calls can be recorded in different formats, and usually converted from one format to another easily. Your software will likely automatically categorize the data into a specific data format, such as. Once the call record function has been activated, all inbound and outbound data is captured and converted into voice data files. Calls can also be recorded with a technique called “look back,” where the entire call is recorded, even if the recording command is sent after the call has started.Start recording in real-time by activating the record button (usually by pressing the * key and a preset number) before or during a call.It’s a simple process for the user but has sophisticated technology to back it up.Ĭalls can be recorded using a few different methods: Since it’s saved to the cloud, it’ll always be easy to find. Your conversations should be available for playback as soon as you end the recording session. After the call has been recorded, you can go back and play it as many times as you’d like. Both incoming calls and outcoming calls can be recorded. VoIP call recording is a secure way to record audio files of a phone conversation in the cloud. What is VoIP Call Recording & How Does It Work? What is VoIP Call Recording & How Does It Work?.In this article, we’ll cover everything you need to know about VoIP phone recording in the following sections: This technology allows you to reliably record both sides of a telephone conversation. That’s where business VoIP call recording comes in. But sometimes, note taking becomes a distraction in itself or you find yourself unable to keep up. When you’re on a call with a colleague or client, you’re likely taking notes to remember the key points of the conversation.
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